Cloud technology is breaking barriers to emergency response

The accelerated adoption of digital technology across the energy sector is transforming how teams work together, drive performance and reduce risk. Nowhere is this innovation more needed than during an emergency.

Restrata has launched a new product to help companies manage any emergency that they are faced with. The new cloud-hosted software is focused on the complex challenges of the energy and industrial sectors but applicable anywhere.

Restrata Platform Incident & Crisis Manager creates a unified view of any incident or crisis for the entire organisation to ensure teams understand, collaborate, and respond in real-time. Built as part of the Restrata Platform, the new product connects data onsite and across the organisation, enabling incident and crisis management teams to effectively manage the emergency on a single, connected platform. The cloud-hosted Software as a Solution (SaaS) technology provides the common operating picture needed to make the right decisions quickly.

A Connected Digital Future

While many companies have already moved away from the traditional approach of wall charts, pens,  paper, and written logs, most current digital solutions are little more than a lift-and-shift approach – moving the same physical data to siloed digital solutions which support the different elements of a response such as logistics, HR, environmental, admin, media response.

What sets Restrata’s solution apart is that it finally provides clients with a way of connecting all the data they need on one platform, and presents it across intuitive, customisable dashboards.

Botan Osman, Restrata’s CEO, said: “The true transformative power of cloud-based SaaS and IoT, lies not only in how we access data but in changing how teams work together, breaking down barriers to collaboration to ensure that no matter where they are, response teams have the right information and the right time so that the right decisions can be made faster.The speed and complexity at which an emergency in the energy sector can unfold requires teams to be able to act instantly. That’s why we’ve created a solution that ensures teams can access all of the data they need from one platform. The Restrata team is in the unique position of having both the technical and operational expertise in house to deliver an innovative product that meets those ever-increasing demands.”

Key benefits of Restrata Platform Incident & Crisis Manager

Streamline workflow: Eliminate friction by bringing all essential data and tools together on one easy-to-use, powerful platform. Now, the entire team has a real-time view of personnel locations and the unfolding situation.

Enhance people management: An Associated Locations function enables personnel to be tracked easily if they move onshore or to nearby assets, ensuring personnel are looked after until they are released from the incident. 

Improve communication: Teams have instant access to every briefing log to help them keep up-to-date with an incident as it develops, allowing for more efficient management of live tasks, information escalation to the crisis management team, and access to approved media releases.

Eliminate duplication: Data is either ingested in real-time or only entered once and is automatically replicated in relevant sections such as events, contacts, and tasks, allowing tasks to be prioritised.

Brief summary:  Concise updates provide a summary of how the incident is unfolding, the response priorities throughout, as well as any tasks allocated at each point to the right people at the right time.
Improved mapping:  The mapping feature gives a visual representation of all locations and events connected with the incident and gives information of personnel at each of them.  

Headquartered in London with offices in Aberdeen and Dubai, Restrata’s mission is to digitise people safety and asset security to maximise business resilience. It does this by connecting people, assets, and operations through a single platform hosted in the cloud which transforms workplace safety and security.

Restrata’s dedicated emergency response centre in Aberdeen is the leading outsource emergency response provider to the North Sea market and was the first to roll out Incident & Crisis Manager across its operations which has supported the North Sea and wider energy market for a decade. The solution will also be rolled out to more than 20 energy and industrial companies and is now commercially available.

As well as extensive experience of working with the energy sector, Restrata also works with clients in a range of industries including oil and gas, energy, engineering, mining, renewables, manufacturing, and large-scale events.

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