MAATS Tech Ltd are happy to announce that French energy experts, Nexans, have selected a 1 year Gold Level Service and Support provision for the deck lay equipment on the Nexans Aurora.
The Gold Level support package give access 24/7 to dedicated MAATS engineers, included engineering days, discounted spares provision and documentation updates.
MAATS dedicated Service and Support facility is based in Durham, North East England, and can assist with material spares provision and delivery of the Standard, Silver and Gold Framework Agreements.
The standard support package is included as part of MAATS supply and gives the customer flexibility to consider the aftersales support requirements of the vessel. The Silver and Gold levels offer a scaled approach, including on site engineering days, annual inspection and reports, staff training and a discount on spares. With gold level package, there will be someone to take the call at all times.
A MAATS Service Framework Agreement can assist in limiting the potential maintenance downtime of a vessel. MAATS experience and rigorous company philosophy offer peace of mind to the customer and the knowledge that whatever the issue, MAATS will endeavour to jump into action as quickly as possible.
The company has enjoyed a collaborative relationship with both vessel owners, Nexans and shipyard Ulstein Verft, as well as working closely with vessel designers Skipsteknisk throughout the entire development and build process. MAATS are pleased to be able to continue this relationship and follow the vessel throughout its maiden commission.
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